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Sr. Coordinator, Product Operations Specialist - Olympic & Paralympic Games

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: On Location
Full Time position
Listed on 2026-01-24
Job specializations:
  • IT/Tech
    Data Analyst, Systems Analyst, IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and P , the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year‑round, attracting more than three million fans.

TKO also services and partners with major sports rights holders through IMG, an industry‑leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Position Summary

On Location is seeking a Senior Coordinator, Product Operations Specialist to manage the support of proprietary inventory and content management systems, along with third‑party tools used by the Olympic and Paralympic teams. This role acts as the first line of support for system issues, manages product and inventory builds, and ensures system accuracy and consistency. The Senior Coordinator partners with product development, operations, and technology teams to improve processes, support testing, and deliver reliable system outputs that drive business decisions.

Key Responsibilities
  • Act as the first line of support for system‑related issues, troubleshooting and resolving requests across product and functional teams.
  • Extensive management of product systems and 3rd party tools to build and maintain product offerings, inventory, system portals and extract data for operations.
  • Maintain subject matter expertise on proprietary inventory and content management systems and related tools.
  • Test and validate system enhancements; document results and identify further development needs.
  • Develop and maintain operational documentation (e.g., QA checklists, workflow guides, training resources).
  • Train team members in system best practices and ensure consistency in workflows and processes.
  • Collaborate with product development, technology, marketing, and program management teams to streamline product builds and establish efficiencies.
  • Support special projects with defined deliverables to improve processes and system performance.
  • Identify and remove system‑related roadblocks to ensure accuracy and efficiency.
Qualifications
  • Bachelor’s degree in business administration, information systems, operations or related field (ticketing, sports management, or project management are also relevant).
  • Experience with inventory and ticket management systems, point‑of‑sale solutions, or related tools.
  • Proven track record of strong analytical, problem‑solving, and troubleshooting skills.
  • Familiarity with multiple software platforms such as Office 365, Jira, PIMs, and collaboration systems.
  • Proficient in Microsoft Excel, including formulas, pivot tables, and basic data analysis to support reporting and operational decision‑making.
Skills & Attributes

Excellent communication, organizational, and time management skills.

  • Detail‑oriented with strong organizational skills; able to manage competing priorities.
  • Strong interpersonal skills with a collaborative style; able to communicate clearly across teams in both written and verbal formats.
  • Analytical mindset with the ability to troubleshoot issues and support decision‑making.
  • Process‑oriented, with the ability to identify inefficiencies and recommend improvements.
  • Proactive, adaptable, and comfortable in a fast‑paced environment.
TKO EEO Statement

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non‑discrimination in employment in every location in which the Company has facilities.

TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

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