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IT Consultant IT Project Manager Systems Analyst IT Specialist

IT Problem Manager - Root Cause & Incident Liaison

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-01-23
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, IT Specialist
Salary/Wage Range or Industry Benchmark: 94100 - 132500 USD Yearly USD 94100.00 132500.00 YEAR
Job Description & How to Apply Below
A technology consulting firm is seeking a Problem Manager to identify, analyze, and resolve IT infrastructure issues, ensuring lasting solutions are implemented. Candidates should possess a Bachelor’s degree, 4+ years in problem or incident management, and strong ITIL knowledge. This role involves prioritizing problems based on urgency and collaborating with various IT teams to enhance system stability. Compensation ranges from $94,100 to $132,500 depending on qualifications and experience.
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