Corporate Counsel

Corporate Counsel

Join to apply for the Corporate Counsel role at A Place for Mom – a leading platform guiding families through every stage of the aging journey.

As APFM evolves how we serve families, including new data‑driven tools and conversational experiences, our legal work has broadened. This Corporate Counsel role is a hands‑on partner to Product/Tech, Data, Marketing, Sales/Advisor Operations, and our AI Governance Committee, helping the business move fast while meeting regulatory obligations and “winning the right way.”

• Provide practical, time‑boxed legal guidance for product launches, marketing campaigns, and contact‑center workflows (web, chat, SMS, email, voice).
• Review consumer‑facing disclosures and scripts to ensure clarity, accuracy, and alignment with APFM’s “informational, not medical advice” posture.

• Advise on multi‑state privacy requirements (incl. consumer‑health‑data regimes) and operationalize DSARs, data minimization, retention, and transparency.
• Draft/maintain playbooks for data sharing with partners and communities; ensure purpose limitation and appropriate contractual protections.

• Counsel on TCPA/TSR and state “mini‑TCPA” overlays; support consent capture/management, revocation handling, DNC hygiene, caller‑, and contact‑window limits.
• Maintain call‑recording guidance (one‑party vs. all‑party states), disclosures, and evidence standards in collaboration with Operations.

• Apply APFM’s Generative AI policy and approval workflows to internal and customer‑facing use cases (disclosures, human‑handoff, data/retention boundaries, vendor terms).
• Spot issues around bias, transparency, marketing claims, and training‑data use; propose pragmatic mitigations.

• Draft and negotiate commercial contracts, DPAs, and technology/SaaS agreements with privacy, security, and use‑of‑data protections.
• Build and maintain contract templates, fallback positions, and a tidy approvals record.

• Triage and manage pre‑litigation demands, subpoenas, consumer complaints, and regulator inquiries with outside counsel as needed.
• Support PE‑style diligence requests, periodic audits, and board‑level reporting.

• Maintain lean, usable policies/SOPs (privacy/CHD, outreach & telemarketing, call‑recording, data governance, advertising/claims, AI usage) and deliver targeted training.
• Track regulatory changes and drive updates into scripts, notices, contracts, and system controls.

• Launches and campaigns clear legal review with on‑time guidance; consumer disclosures are consistent and easy to understand.
• High confidence in verifiable consent and revocation handling; DNC/complaint trends improve; recorded‑call disclosures are consistently delivered.
• DSARs, retention, and partner‑sharing practices are documented and operating smoothly.
• Contract templates and playbooks reduce cycle time and improve deal quality.
• Executives and the Board receive concise, useful legal/compliance updates.

• JD + active bar (U.S.).
• 2‑3+ years of relevant experience (law firm and/or in‑house) handling privacy/data issues, telemarketing/TCPA/TSR, advertising review, and commercial contracts; comfort with state‑by‑state nuance and call‑recording rules.
• Strong drafting and negotiation skills (commercial contracting, SaaS/tech, marketing/vendor agreements).
• Ability to translate legal requirements into workable processes with Product, Data, Marketing, and Ops; crisp written and verbal communication for executives.
• Bias toward action appropriate for a PE‑backed environment: prioritize, decide, deliver.

• CIPP/US, CIPM, or similar credential; accessibility (WCAG) familiarity.
• Experience with senior‑living, home‑care, or other healthcare‑adjacent services.
• Exposure to AI/ML governance, model‑risk/product‑risk reviews, or contact‑center tech stacks.
• M&A diligence/integration support…