BSA QA

Overview

BSA with QA responsibilities analyzing organizational objectives, performing root-cause and gap analyses, and driving change. Collaborates with cross-functional teams and acts as an advisor/partner between technology, support, and business units. Facilitates requirements gathering through sessions/workshops, meetings, and interviews, and supports QA through test case reviews.

• Analyze objectives and perform root-cause and gap analyses to recommend and drive change.
• Collaborate with cross-functional teams, stakeholders, and act as an efficient advisor/partner between technology, support, and business units.
• Influence stakeholders to support business projects and facilitate requirements through sessions, workshops, meetings, and interviews.
• Conduct analysis using a variety of tools and mechanisms to enable informed decisions.
• Develop Business Requirements/Functional Specification documents, translate high-level requirements into functional requirements, and perform workflow design/process mapping.
• Communicate project components and needs to cross-functional teams and management through documentation and presentations.
• Define, develop, and implement business process standards to ensure consistent and measurable performance.
• Validate procedures and processes for optimization and improvement in coordination with senior management.
• Identify, define, develop, and implement business process standards, templates, policies, processes, and guidelines aligned with strategic objectives.
• Provide analytical, planning, and implementation support for performance measurement, metrics analysis, and process improvement of projects and programs; assist in technical, management, and operational briefings, data calls, and reports.
• Gather requirements with stakeholders, users, and development teams.
• Maintain project documents in Confluence (including BRDs and project plans).
• Create simple process flows, data mapping charts, and use case diagrams using Visio.
• Support QA and UAT by reviewing test cases to ensure requirements are correctly tested.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.

• Effective time management and ability to meet deadlines; manage multiple priorities.
• Knowledge of business process design, Six Sigma, or other process engineering methodologies.
• Adaptable to fast-paced environments with strong facilitation and analytical thinking.
• Strong written and verbal communication; ability to articulate information and align with organizational goals.
• Proficient in Microsoft Office Suite; experience creating documents, forms, and graphs; ability to use queries for data research and validation.
• Understanding of database concepts and information models.

Salary Range: $80,000-$90,000 a year

Bachelor of Computer Science