Service Desk Specialist
Job in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-01-20
Listing for:
Focused HR Solutions
Full Time
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
This job is remote.
Our client has an opening for a Service Desk (739934). This position is up to 6 months, with the option of an extension, and the client is located in Raleigh, NC.
Applicant InformationPlease send rate and resume:
Qualifications- Experience providing excellent customer service skills using ITIL methodology Required 2 Years
- Experience working in a call center environment and Service Desk role Required 2 Years
- Service Now experience Desired
- HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired
- Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
- Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years
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