Artificial Intelligence Engineer, Specialist

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem‑solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks an Artificial Intelligence Engineer, Specialist to join our growing team.

Job Summary: Acentra Health’s Product Team is responsible for building, modernizing and maintaining our full Care Management product suite. The AI Engineer is critical to productizing and enhancing the AI Proof of Concepts created by our AI Center of Excellence to create value for the Acentra organization.

You’ll build production‑grade AI features and services as well as the reusable components behind them. Expect hands‑on work with LLMs, RAG, agentic workflows, and healthcare‑grade security/observability. You’ll collaborate with the AI Center of Excellence, portfolio, data, and platform teams to take solutions from proof of concept to full product suite deployment at scale.

*** This position is remote***

Job Responsibilities:

• Design & Build:
  Implement LLM‑powered services (RAG/ agents/ classifiers/ extractors), APIs, and microservices with strong reliability, testing, and observability.
• Evaluation & Guardrails:
  Implement offline/online evals, red‑team tests, prompt/response guardrails, bias/privacy checks, and cost/latency tracking.
• Data & Integration:
  Connect to internal data platforms and line‑of‑business apps; build retrieval pipelines, grounding strategies, and prompt construction.
• Standards & Practices:
  Support and implement MLOps/LLMOps practices such as CI/CD pipelines, versioning, monitoring, retraining, and governance.
• Operational Readiness:
  Produce runbooks, SLOs, dashboards, and IaC/CI‑CD; partner with Info Sec/Compliance on PHI handling and auditability.
• Reuse at the Core:
  Contribute libraries/templates (RAG starters, agent patterns, eval harnesses) to speed the next build.
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The list of accountabilities is not intended to be all‑inclusive and may be expanded to include other education‑ and experience‑related duties that management may deem necessary from time to time.

Required Qualifications /

Experience:

• Bachelors degree in Computer Science, Data Science, or a related field.
• 3–6 years in software or ML engineering with recent focus on LLM applications.
• Strong Python; experience with one or more:
  Transformers, vector DBs (FAISS/Pinecone/Weaviate), orchestration (Lang Chain/Llama Index), retrieval pipelines.
• Cloud & Dev Ops: AWS services, containers (Docker/K8s), CI/CD (Git Hub Actions), observability.
• Quality mindset: testing, evals, prompt hygiene, data provenance, and privacy by design.

Preferred Qualifications /

Experience:

• Master’s degree in Computer Science, Data Science, or a related field.
• Healthcare/regulated domain experience.
• Knowledge of healthcare data standards (HL7, FHIR) and compliance (HIPAA).
• Expertise in Document AI/OCR, model monitoring, and application performance management (APM).

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement…