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IT Consultant Systems Analyst

Senior CX Solutions Architect - Pre-Sales & ROI Modeling

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Concentrix
Full Time position
Listed on 2026-01-18
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst
Job Description & How to Apply Below
A leading customer experience solutions provider is seeking a Senior Solution Architect to play a vital role in pre-sales activities, creating and implementing contact center automation solutions. This position demands strong collaboration skills as you will work closely with sales and professional services teams, resolving complexities in solution delivery and ensuring customer needs are met effectively. Candidates should possess a Bachelor's degree or equivalent experience, and demonstrate a high level of client engagement skills and technical acumen.
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Position Requirements
10+ Years work experience
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