Principal - Software Engineer

General information

# 20983

Remote? No

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Lead the design, development, and scaling of a self-hosted AI Agent Platform on AWS. Drive platform architecture, AI agent orchestration, security, and enterprise adoption. Blend hands-on engineering with strategic technical leadership. At this time, Ally will not sponsor a new applicant for employment authorization for this position.

• Architect and evolve a self-hosted, AWS-based AI Agent Platform using ECS/Fargate, Lambda, API Gateway, ALB, S3, KMS, Cloud Watch.
• Design scalable, modular infrastructure supporting multiple agent frameworks (Lang Graph, OpenAI Agent SDK, Autogen).
• Define patterns for agent deployment, orchestration, and multi-tenant scaling in containerized environments.
• Build intelligent multi-agent workflows with complex reasoning and tool orchestration.
• Develop reusable SDKs, templates, and developer tooling for faster adoption.
• Integrate agents with enterprise systems such as Service Now, Salesforce, Snowflake, Confluence, Okta, GRC platforms.
• Implement authentication and authorization using Okta OIDC, JWT, and fine-grained tool policies.
• Establish observability standards including logging, metrics, tracing, and governance dashboards.
• Ensure compliance with enterprise AI governance and risk management frameworks.
• Mentor senior engineers and act as technical thought leader across teams.
• Collaborate with cross-functional stakeholders to drive enterprise-wide platform adoption.

• Bachelor’s or Master’s in Computer Science, AI/ML, Data Science, or related experience preferred
• 5+ years of software engineering experience required
• 3+ years in senior or principal roles preferred
• Proven experience architecting and scaling distributed systems and AI platforms on AWS.
• Strong Python skills and familiarity with async frameworks like FastAPI and asyncio.
• Experience with AI agent frameworks (Lang Graph, Autogen, OpenAI SDK, MCP).
• Knowledge of LLM orchestration, vector databases, retrieval augmentation, prompt patterns required
• Expertise in container orchestration, serverless architectures, and CI/CD pipelines (Git Lab, Terraform) preferred.
• Familiarity with cloud security, IAM, networking, and enterprise authentication (Okta) preferred.
• Excellent communication skills and ability to influence technical and executive stakeholders.
• Strategic thinker with hands-on problem-solving skills.
• Proven record of building platforms or frameworks adopted at scale.

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption,…