Technical Specialist- Expert; EHR Epic Analyst

Position: Technical Specialist- Expert (EHR Epic Analyst)
Job Title:
Technical Specialist
- Expert (EHR Epic Analyst)

Location:
Raleigh NC

Duration: 12+ Months

Description:

Key Responsibilities

• Serve as the primary support contact for the application's end-users

• Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.

• Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.

• Evaluate hardware availability and software requirements

• Identify issues that arise in the application and working to resolve them

• Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software

• Identify and implement requested changes to the system

• Serve as a liaison between end users' workflow needs and Epic implementation staff

• Maintain regular communication with Epic representatives, including participating in weekly project team meetings

• Develop an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions

• Review the status of projects and issues on an ongoing basis with leadership

• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones