Practice Lead, Modern Digital Workplace

Practice Lead, Modern Digital Workplace

Join Rapid Scale as a strategic and hands‑on director leading the Modern Digital Workplace practice.

• Practice Leadership Define and evolve the Modern Digital Workplace service portfolio with AI driven productivity, automation, and employee experience services.
• Practice Leadership Build methodologies and accelerators that incorporate AI for digital workplace assessments, collaboration analytics, readiness scoring, and experience modeling.
• Practice Leadership Recruit, lead, and mentor a high performing team of consultants with AI fluency as a core competency.
• Practice Leadership Set goals, coach direct reports, and manage performance across AI enabled and traditional work streams.
• Practice Leadership Allocate team capacity to meet revenue and margin objectives.
• Client Engagements Lead workplace strategy assessments that leverage AI insights to understand workforce behavior, collaboration patterns, and productivity blockers.
• Client Engagements Guide clients on platform modernization across M365, Google Workspace, VDI, and AVD with emphasis on AI native capabilities such as Copilot, Duet AI, and productivity automation.
• Client Engagements Deliver executive level insights on digital adoption, workforce readiness, and AI based workplace efficiency improvements.
• Client Engagements Develop transformation roadmaps that integrate AI for automation, workflow orchestration, and user experience improvements.
• Client Engagements Lead teams in implementing recommendations, focusing on measurable improvements in productivity, experience, and operational efficiency.
• Client Engagements Travel regularly to client sites for workshops, presentations, and delivery oversight.
• Thought Leadership and Enablement Partner with Sales, Product, and Engineering to create AI aligned digital workplace offerings.
• Thought Leadership and Enablement Support pursuits, solutioning, and executive presentations as the Digital Workplace and AI Experience subject matter expert.
• Thought Leadership and Enablement Stay ahead of digital workplace trends, AI roadmap releases, user experience analytics, and enterprise collaboration patterns and translate insights into offerings and client guidance.

• Bachelor's degree in related discipline and 10 years' experience. The right candidate could also have a different combination, such as a master's degree and 8 years' experience; a Ph.D. and 5 years' experience; or 14 years' experience.
• Minimum 5 years leading teams in a management role with accountability for coaching and performance management.
• Deep expertise in digital workplace strategy, M365 or Google Workspace, VDI or AVD, hybrid work frameworks, and AI enabled productivity tools.
• Experience deploying or advising on platforms such as Microsoft Copilot, Google Duet AI, AI powered VDI, or workplace automation tools.
• Experience with Active Directory migrations as well as tenant consolidation and divestiture and associated tooling.
• Experience operating within global delivery models including onshore, offshore, and nearshore teams, and experience managing distributed delivery across regions such as India, LATAM, EMEA, or APAC.
• Experience integrating global delivery partners and remote talent into digital workplace transformation programs, user experience initiatives, and platform adoption work streams.
• Ability and willingness to travel up to 50 percent.
• Relevant certifications preferred (M365, Google Workspace, VDI, Prosci, AI productivity tools, or equivalent).

Base salary USD 175,300 – 292,100. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and their obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.