Insurance Plan Manager

Overview

About the Opportunity:
This position serves as the lead insurance subject matter expert for the University of North Carolina System Office. The incumbent is responsible for planning the day-to-day operations of group and insurance benefit programs across the UNC System (e.g., group health, dental, vision, short-term and long-term disability, workers' compensation, study abroad insurance, athletic accident insurance, term life insurance, travel and accident plans, flexible spending account plans, and other products, as applicable).

Serves as a liaison with the Office of State Human Resources (OSHR) and the Department of Insurance (DOI) on relevant benefit and insurance programs. The position duties include serving as a consultative resource in insurance matters for campus-based human resources (HR) experts in benefits, campus-based risk managers, and collaborating with UNC System partners and external entities on the development, implementation and consolidation of UNC campus-based benefit and insurance programs, advisory groups, and managing a variety of initiatives and special projects to promote sound benefit and insurance practices and standards throughout the University System.

This position is a hybrid work arrangement and will work at least three days per week onsite at the Dillon building in downtown Raleigh's Warehouse District. UNC System employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

The UNC System Office includes the offices of the President and other senior administrators of the multi-campus University of North Carolina System. The UNC System is a treasured public institution dedicated to serving the people of North Carolina through world-class teaching, research, and community engagement. Today, nearly 250,000 students are enrolled in our 16 universities across the state and at the NC School of Science and Mathematics.

System Office staff is responsible for executing the policies of the UNC Board of Governors and providing University-wide leadership in the areas of academic affairs, business and financial management, long-range planning, student affairs, research, legal affairs, and government relations. The UNC System Office also has administrative oversight of a number of University affiliates, including PBS North Carolina, the North Carolina Arboretum, the NC State Education Assistance Authority, and University of North Carolina Press.

The office of the Chief Operating Officer reports to the President of the University and is responsible for internal and campus-focused operational priorities of the University. The office provides oversight for human resources, auditing, and compliance divisions. These divisions have both an internal responsibility to the system office operation and a campus-focused coordinative/leadership role within the noted areas of expertise. The office provides advice and briefings to the President and is expected to build and foster relationships on behalf of the President and to engage with Chancellors while leveraging their expertise to further the President's strategic priorities.

The Human Resources division serves as a strategic partner to the President, UNC System Office senior leadership, the Board of Governors, and the chief human resources officers and their HR offices of the 17 constituent institutions of the University regarding policy and process implementation, HR management, benefit management, classification and compensation, employee relations, talent acquisition and human resources information systems (HRIS).

Human Resources administers UNC Policies for employees exempt from the State Human Resource Act on behalf of the President and the Board; HR also administers delegated human resources responsibilities in collaboration with the North Carolina Office of State Human Resources for employees Subject to the Human Resources Act. The division is also responsible for the management of a shared services payroll for nine constituent institutions, maintenance of the UNC System HR Data Mart for personnel data, and the oversight and execution of the Optional Retirement Program (ORP) and other University-specific benefit programs.

Bachelor's degree and two years of progressively responsible professional human resources management experience; or equivalent combination of training and experience. All degrees must be from appropriately accredited institutions.

• Advanced knowledge of HR policies, procedures, best practices, and theoretical bases, all demonstrated by the ability to apply and interpret a variety of interrelated policies, procedures/programs for clients and address clients' non-routine issues.
• Knowledge of mathematics, basic statistics, software applications, databases, and related tools to locate, manipulate and analyze data to produce reports…