Sales Manager - Hyatt Raleigh North Hills

Overview

Job Category
:
Sales & Marketing

Requisition Number
: SALES
057539

Location
:
On-site, Raleigh, NC 27609, USA

Posted:
January 20, 2026
• Full-Time
• On-site

• Posted :
  January 20, 2026
• Full-Time
• On-site

Showing 1 location:
Raleigh, NC 27609, USA — 160 Park at North Hills St., Raleigh, NC 27609

• Always provide the highest levels of customer service to internal partners and external clients.
• Respond quickly, professionally, and clearly to all internal partners and external customers; communicate in a manner representative of Concord Hospitality via all channels.
• Demonstrate excellent time management, self-motivation, proactive planning, and organizational attention to detail.
• Satisfactorily maintain existing assigned accounts/segments and develop new business for the hotel.
• Monitor and manage all aspects of pre-event, event, and post-event details: track, detail, and communicate room blocks, meeting space, concessions, group history and other reports, cut-off dates, contract clauses, group resumes, event orders and BEOs, billing details, and other integral aspects of groups and events.
• Attend customer functions as needed.
• Set up and work banquet events as needed for larger events or in the absence of the Coordinator.
• Forecast group rooms and F&B revenues with internal and external partners; understand strategies to maximize released space and hotel revenues.
• Gain knowledge of hotel food and beverage products, pricing, and presentation; learn about function space, audiovisual, and related event details.
• Consistently attain sales activity goals and individual revenue goals, including calls, tours, and appointments as outlined by Concord, your RVPSM, and supervisor.
• Learn and use digital sales systems and sales processes; understand and execute the hotel’s sales strategies and tools to achieve individual and team goals.
• Prepare for and participate in internal meetings, conference calls, reporting, planning, training, and other required communications.
• Foster teamwork and an entrepreneurial spirit to achieve hotel and team goals.
• Own career development and pursue training opportunities to grow talents, skills, creativity, and professional development.
• Carry out reasonable requests by Management and comply with company policies and procedures.

Salary Range OEM $50k-$53k based on experience

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Concord Hospitality invests in its associates by providing training and development at all levels. Our “Associate First” culture supports personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize their hard work and commitment to excellence. We value work-life balance, diversity, and a commitment to provide the best customer service and quality accommodations.

Concord is built on 5 cornerstones:
Quality, Integrity, Community, Profitability and FUN. Our associates say it best with our national company cheer: “We Are Concord!” We support diversity and inclusion through our mission to be a “Great Place to Work for All."

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.