Room Service Server- Raleigh Hotel

Overview

PART TIME WEEKEND Room Service Server.
MUST have availability to work MORNING WEEKEND SHIFTS
.

We are looking for a person who has a passion for serving others. As a Room Service Server, you are often the first or last greeting our guest receives. A friendly smile and cheerful customer service attitude set the tone for our guests. Your role is key to the overall experience the guest will have. If you enjoy engaging with others and have a winning personality and a high sense of responsibility, this role is perfect for you.

Concord Hospitality values a great company culture where everyone is valued and treated with respect.

• Perform guest service in hotel guest rooms and ensure all food is delivered at the proper temperature by having responsive attention to orders ready for delivery from the kitchen.
• Be organized and oriented to deliver orders including all necessary utensils, dishware, and added condiments.
• Cheerfully serve guests, explain the contents of the meal, check for guest satisfaction, and present the meal to room guests.
• Maintain a thorough knowledge of all food and beverage items, correct plate presentation, and temperature controls.
• Follow the hotel’s established safety and security policies and procedures; anticipate problems and notify management as needed.
• Adhere to required food handling and alcohol training as part of job requirements.

• Food handling certificate and alcohol training is required.
• Must love making people smile, have a welcoming nature, and enjoy working in a fast-paced environment.
• Ability to engage with guests using formal greetings, explain meals, and provide additional information to enhance the guest experience.

• Functional Expert:
  Considered a thought leader on a subject.
• Detail Oriented:
  Capable of carrying out a given task with all details necessary to get the task done well.
• Goal Completion:
  Inspired to perform well by the completion of tasks.
• Flexibility:
  Inspired to perform well when granted the ability to set your own schedule and goals.
• Work-Life Balance:
  Inspired to perform well by having ample time to pursue work and interests outside of work.

• We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, short-term/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.

This employer is an equal opportunity employer. They notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.