Nurse Aide I & Clinical Secretary - 4E Pediatrics

Overview

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer-oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates Wake Med's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are:
Dignity and Respect = Listen to and honor patient and family perspectives and choices;
Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful;
Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose;
Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer-oriented service delivery. The Nurse Aide I/Clinical Secretary actively supports and incorporates Wake Med's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse. The four key concepts of PFCC are:
Dignity and Respect = Listen to and honor patient and family perspectives and choices;
Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful;
Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose;
Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care. The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.