Behavioral Health Technician - Cary

Behavioral Health Technician - Cary

Join to apply for the Behavioral Health Technician - Cary role at Neuronetics, Inc.

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared Neuro Star® TMS and Spravato® therapies for major depressive disorder and treatment‑resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life‑changing care—combining cutting‑edge technology with clinical expertise to make a real impact in the mental health space.

• Meaningful Impact:
  Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation:
  Pay starts at $21/hour, with final compensation based on education and experience.
• Comprehensive Benefits: 401(k) with company match, generous paid time off, and medical, dental and vision coverage.
• Growth and Development:
  Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment:
  Work with a supportive and dedicated team committed to exceptional patient care.

• Provide comprehensive patient care by administering TMS and esketamine treatments, monitoring patient responses, and recording psychiatric rating scales.
• Ensure patient well‑being and accurate record‑keeping, maintain the EHR, and manage scheduling, check‑in/check‑out, and financial procedures.
• Support operational efficiency by assisting with insurance and billing processes as needed.
• Travel regionally to cover Cary, Chapel Hill, Fayetteville, Greensboro, and Winston‑Salem centers, maintaining reliable transportation for short‑notice coverage.

• Minimum Qualifications:
  
  High School Diploma, Associate’s Degree, or equivalent clinical certification with significant relevant work experience in fast‑paced patient or customer care roles.
• Preferred Qualifications:
  
  Bachelor’s in Psychology, Social Work or related Human Services field; at least one year of healthcare or internship experience.
• Technical & Clinical
  
  Skills:
  
  Proficiency with Microsoft Office, EHR systems (Advanced
  
  MD, Sales Force preferred). Strong written and verbal communication.
• Required Travel & Logistics:
  Ability to travel to all regional centers; personal reliable transportation required.
• Physical & Other Requirements:
  Ability to stand for extended periods. Basic Life Support (BLS) certification provided.

• Proactive Collaborator:
  Takes ownership, is flexible, takes initiative, and communicates confidently with physicians and patients.
• Patient‑Centered Professional:
  Prioritizes patients, displays integrity and work ethic, and communicates effectively.
• Detail‑Oriented:
  Meticulous, organized, and consistently accurate, even under high workloads.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer committed to diversity and inclusion. Employment decisions are made on qualifications, merit or business needs. We prohibit discrimination or harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics. We provide equal employment opportunities to individuals with disabilities and protected veterans.