Behavioral Health Technician - Cary

Overview

Greenbrook Mental Wellness Centers, in partnership with Neuronetics, Inc., offers FDA-cleared Neuro Star TMS and Spravato therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. We are dedicated to expanding access to life-changing care by combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Transform Lives:
Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician supporting our NC region centers. Greenbrook Mental Wellness Centers invites you to join our dedicated team. We are seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients.

Job Details: Full-time, Monday-Friday, 8-hour shifts varied within operating hours of 7am-7pm.

• Meaningful Impact:
  Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation:
  Pay range starting at $21/hour, with final compensation based on education and experience.
• Comprehensive Benefits: 401(k) with company match, generous paid time off, and medical, dental, and vision coverage.
• Growth and Development:
  Specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: A supportive team committed to exceptional patient care.

• Provide comprehensive patient care:
  Administer TMS and esketamine treatments following clinical guidelines, monitor patient responses, record psychiatric rating scales, and address patient discomfort.
• Ensure patient well-being and accurate record-keeping:
  Deliver empathetic care, maintain accurate EHR, and manage scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency:
  Understand and assist with insurance and billing processes as needed.
• Extensive regional travel:
  This position primarily covers Cary with the ability to travel to other area centers on short notice. Reliable transportation is required.

• Minimum Qualifications:
  
  High School Diploma, Associate's Degree, or equivalent clinical certification, plus significant relevant work experience in fast-paced patient or customer care/service roles.
• Preferred Qualifications:
  
  Bachelor's Degree in Psychology, Social Work, or related Human Services field; and at least one year of healthcare work or internship experience.
• Technical & Clinical
  
  Skills:
  
  Proficiency in Microsoft Office and Electronic Health Records (Advanced
  
  MD and Salesforce preferred). Strong written and verbal communication skills required.
• Travel & Logistics:
  Ability to travel to all centers in the region. Reliable personal transportation is mandatory.
• Physical & Other Requirements:
  Ability to stand for extended periods. Basic Life Support (BLS) certification (provided).

• Proactive Collaborator:
  Takes ownership, is flexible, takes initiative, finds solutions, and communicates confidently with physicians and patients.
• Patient-Centered Professional:
  Prioritizes patients, demonstrates integrity and a strong work ethic, and communicates effectively.
• Detail-Oriented:
  Meticulous, organized, and consistently accurate in fast-paced environments.

Over 16 million Americans are affected by depression. Greenbrook is changing the way depression is treated, and you can be part of making a positive difference by joining our team.

To learn our WHY:

Patient stories on HOW we transform lives:

• Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Selected candidates will be eligible to participate in the Company’s employee benefit plans, which include health, dental, and vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short-term and long-term disability insurance; participation in a 401(k) plan with company contribution; and paid time off for non-exempt salaried employees. Full-time exempt employees have Flex-PTO;

paid sick leave may apply where required by state law. Benefits are subject to plan terms and change.