Recovery Engagement Specialist

To provide social support and non-medical detoxification services in a social setting detoxification unit to homeless individuals with alcohol and other drug problems. Provides services in other programs as directed by the Women’s Detox Coordinator. While on shift, this position helps to ensure the safety of our participants, and is responsible for documentation, and crisis management.

Position: Recovery Engagement Specialist I – PTE (Women’s Campus)
Job Family: Direct Recovery Services
Position Type: Part-Time, Hourly, Non-Exempt
Pay Band: Hourly 1
Reports To: Director of Detox Services, Detox Coordinator or Director of Emergency Shelter Operations

• Customer service. Must demonstrates capacity to be non-judgmental, attentively listen, and offer support;
• Decision Making. Must demonstrate sound judgment and ability to utilize available resources (other staff on duty, On Call, etc.);
• Attention to detail. This position is responsible for documentation which must be thorough and accurate;
• Exercises appropriate self-care and boundaries. Individuals who are suitable for this position must be able to handle a constant high stress environment and be able to effectively respond to crises. Must be able to maintain emotional stability and health;
• Ability to work as part of a team. Individual must possess effective communication and collaboration skills. Exchange of information is a crucial component of safe and efficient operation;
• Staff in this role must be open-minded and able to respond to the changing needs of guests/participants and the organization;

• Assesses the health and well-being of clients at all times;
• Assesses clients to include current or recent problems, level of orientation, and description of discomfort or pain as stated by the client;
• Assesses and monitors vital signs and the level of withdrawal/intoxication following HT Detox guidelines;
• Assesses, works with, and refers clients regarding potential or exhibited violent, self-destructive or dangerous behaviors;
• Ensures that clients understand, complete and sign Consent for Assessment, Evaluation and Treatment, and Client’s Rights;
• Introduces clients to staff and orients client to the detox center;
• Introduces guests to staff and orients guests to the shelter;
• Ensures pertinent resources and information are available to guests (resource packets, meeting sheets);
• Encourage and spend time listening to guests and offering support and/or connecting with resources as needed;
• Takes the client’s photograph for placement in the detox record;
• Completes Intake Form with client participation;
• Assesses the health and well-being of guests at all times, making regular shelter rounds;
• Ensures that guests understand, complete and sign all intake documentation (HMIS, VI-SPDAT);
• Assesses client for presence of illegal drugs and disposes of them following agency guidelines;
• Completes Property Receipt Log;
• Completes Medication Receipt Log and all Medication Forms if the client enters detox with prescription drugs on his/her person;
• Complete checklists to ensure chores and duties have been completed, belongings have been properly stored or removed, and note any issues needing attention (maintenance, etc.);
• Oversee all check-in procedures (bed assignment, searches, storage of guest property including medication, cell phones and weapons);
• Continually assesses and observes the client regarding medical/psychiatric emergencies and makes appropriate referrals;
• Completes, with client participation, the Medical, Substance Use, Psychosocial within the time frame indicated in the agency guidelines;
• Maintains current client records and ensures appropriate storage and confidential handling following detox guidelines;
• Maintains current guest records (shelter cards and rosters) and ensures appropriate storage and confidential handling;
• Collaborate with other staff on duty and utilize On Call as needed for decision making;
• Communicates between shifts and other departments about guest issues (guest taken to hospital, movement in program, etc.) via email, shelter notes and Incident Reports;
• Is responsible for maintaining accurate inventory for any items issued to overnight…