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Behavioral Health Professional

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Spectraforce Technologies
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Mental Health, Substance Abuse Counselor
Job Description & How to Apply Below
Position: Behavioral Health Professional 2

Position Title

Behavioral Health Professional 2

Work Location
:
Remote US

Assignment Duration
: 6 months (Possibility to extend or convert)

Work Arrangement
:
Remote

Work Schedule
:
Sunday Tuesday Wednesday Saturday 6-430 pm (Arizona Time)

Training Schedule
: (4 weeks) Week 1 mon-fri 8am-5pm virtual classroom CAMERA ON Weeks 2-4 candidate will need to be flexible - candidate will have notice

Position Summary:
Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls. Uses established protocols and independent professional judgment. Documents assessment, plans, interventions and results.

Key Responsibilities:

  • Answer incoming telephone calls and triage behavioral health need
  • Document calls and actions using standard computer software application
  • Provide resource and education to non-licensed behavioral health staff
  • Schedule and make follow up calls to provide care facilitation
  • Promote recovery concepts and inspire hope
  • Work with other internal and external agency personnel to meet callers' needs
  • Provide professional assessments, interventions within scope of relevant licensure
  • Provide information and behavioral health education to callers
  • Performs other duties as assigned
  • Complies with all policies and standards

Qualification & Experience:

  • Bachelor's degree or equivalent experience. Master's degree preferred. 1+ years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area. Strong computer skills required, including experience with Microsoft Office and/or data entry systems. Must possess and demonstrate strong abilities in data entry, typing, call documentation. Experience in telephonic counseling and/or managed care setting preferred.
  • License/Certification:
    Must have one of the following:
    Licensed Professional Counselor;
    Licensed Clinical Social Worker;
    Licensed Marriage and Family Therapist;
    Licensed Psychologist;
    Licensed Independent Substance Abuse Counselor, Licensed Associate Counselor;
    Licensed Associate Substance Abuse Counselor;
    Licensed Masters Social Worker

Education/Certification MUST HAVE MASTER DEGREE in counseling, Social Work, Marriage, and Family Therapy

Licensure
: active license from their respective licensing board (Must be from the state in which the candidate resides)

Note: License/Certification:
Must have one of the following:
Licensed Professional Counselor;
Licensed Clinical Social Worker;
Licensed Marriage and Family Therapist;
Licensed Psychologist;
Licensed Independent Substance Abuse Counselor, Licensed Associate Counselor;
Licensed Associate Substance Abuse Counselor;
Licensed Masters Social Worker;

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