Patient Registration Representative

The Patient Registration Representative will enjoy interacting with patients, checking them in for their appointments, and coordinating follow-up appointments. The role involves accurately performing administrative duties related to patient registration, including entering demographic and insurance information and collecting copays. As a liaison to patients, the community, and healthcare professionals, this position requires excellent interpersonal and communication skills to ensure the delivery of high-quality customer service.

The work environment is high-volume and fast-paced, requiring the ability to greet and check patients in upon arrival and provide exceptional customer service to patients and families presenting for appointments, surgeries, therapies, or procedures. Registration and checkout are completed at centralized welcome desks at hospital entrances, medical office buildings, and within physician practices. The Patient Registration Representative may also be responsible for collecting point-of-service payments and scheduling appointments.

Serving the community since 1961, Wake Med Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit (Use the "Apply for this Job" box below)..

EOE

Not Applicable

High School Diploma or Equivalent Required

1 Year Customer Service Preferred