Certified Medical Assistant; CMA Urgent Care-Brier Creek

Overview

Certified Medical Assistant (CMA) Duke Urgent Care-Brier Creek

Work Arrangement:
Regular

Location:

Raleigh, NC, US, 27710

Date:
Jan 23, 2026

Requisition Number: 265631

At Duke Health, we are committed to compassionate care that changes the lives of patients, their loved ones, and the greater community. Join us to advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, offering family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized as North Carolina s Great 100 Nurses
• Awards for nursing certification advocacy
• Duke University Health System has 6000+ registered nurses
• Quality of Life:
  Living in the Triangle
• Relocation Assistance (based on eligibility)

Duke Urgent Care-Brier Creek seeks to hire a Certified Medical Assistant who will embrace our mission:
Advancing Health Together.

The Certified Medical Assistant (CMA) functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The CMA performs routine administrative and patient care supportive duties in a health system medical practice, assists medical and/or nursing staff in the examination and treatment of patients, and helps ensure the clinic runs smoothly.

• Answer telephones
• Update and file patient medical records
• Fill out insurance forms
• Schedule appointments
• Arrange for hospital admissions
• Arrange for laboratory services
• Handle billing and bookkeeping

• Assist medical and nursing staff in a variety of tasks including taking medical histories and recording vital signs
• Explain treatment procedures to patients
• Prepare patients for examinations and procedures
• Assist the physician during the examination and procedures
• Collect and prepare laboratory specimens
• Perform basic laboratory tests on the premises
• Dispose of contaminated supplies; sterilize medical instruments
• Promote patient/family understanding of the educational content and involvement in the plan of care, and document in patient record
• Prepare and administer medications as directed by a physician
• Authorize drug refills as directed; telephone prescriptions to a pharmacy
• Prepare patients for X-rays, tests and procedures
• Take electrocardiograms; remove sutures/staples
• Change sterile and non-sterile dressings

• Level I — Graduation from an accredited Medical Assistant program strongly preferred. High school or GED graduation required.
• Level II — Graduation from a medical assistant program accredited by CAAHEP or ABHES strongly preferred. High school or GED graduation required.
• Level III — Graduation from a medical assistant program accredited by CAAHEP or ABHES strongly preferred. High school or GED graduation required.

• Level I — No experience required.
• Level II — At least 1 year of clinical experience as a Medical Assistant in a clinical setting.
• Level III — At least 3 years of clinical experience as a Medical Assistant in a clinical setting.
• Note:
  
  1 year of experience may be provided for an Associate degree in Medical Assisting.
• General Ladder Statement:
  In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

• Level I — Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level II — Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
• Level III — Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

• Ability to understand and follow oral and written instructions
• Heavy lifting and transporting patients may be required
• Sterile techniques and procedures knowledge
• Basic treatment administration knowledge
• Sanitation, hygiene and safety precautions in a clinic setting
• Infection control procedures
• Age-specific competencies
• Clin…