Mobile Crisis Management Qualified Professional

Mobile Crisis Management Qualified Professional

Join to apply for the Mobile Crisis Management Qualified Professional role at Victorian Senior Care

Mobile Crisis Management involves all support, services and treatments necessary to provide integrated crisis response, crisis stabilization interventions and crisis prevention activities. Mobile Crisis Management Services are available 24 hours a day, 365 days a year.

• Provide crisis response for recipients 24/7/365.
• Provide immediate telephonic response to assess crisis and determine risk, mental status, medical stability, and appropriate response; provide face‑to‑face response as needed.
• Develop a Crisis Plan before discharge for recipients new to the public service system or revise existing crisis plan components in Person Centered Plans.
• Obtain authorization after the first 32 units of service are rendered for additional services.
• Complete documentation of a daily full service note for each day / event service is provided. Documentation must be completed on the day the service is provided and in black ink only. Use of white‑out is not acceptable.
• Coordinate movement across levels of care, directly to the person and the family and coordinate discharge planning and community re‑entry following hospitalization, residential services and other levels.
• Monitor and manage the presenting psychiatric and/or addiction symptoms.
• Provide linkage to appropriate services to include transportation if needed.
• Forward documentation to designated staff in a timely manner as required.
• Help maintain the self‑respect, personal dignity and physical safety of each recipient.
• Work cooperatively with all other staff and relate favorably to recipients and families.
• Attend all mandatory staff meetings and consumer conferences or give advance notice to the Mobile Crisis Management Director or Designee as to reasons for inability.
• Receive supervision by the Mobile Crisis Management Director or Designee.
• Report any changes in consumer’s condition, family situation, or needs to the appropriate personnel.
• Report any accident or incident to the Mobile Crisis Management Director or Designee.
• Report suspected abuse, neglect or exploitation of recipients to the Mobile Crisis Management Director or Designee.
• Be familiar with TA, Inc. policies and procedures, including securing emergency services and regulations concerning medication administration.
• Be familiar with HIPAA regulations and abide by them.
• Assure consumer’s rights are met and maintain consumer confidentiality at all times.
• Operate office equipment as necessary (calculator, copier, computer, fax, etc.).
• Obtain and keep current all training required by the agency. Failure to renew classes by their due date will result in removal from the schedule.
• Perform other duties as required by circumstances.

• Minimum 1 year’s experience in providing crisis management services in assertive outreach, assertive community treatment, emergency department, or other 24/7 response settings.
• Valid NC Driver’s License.
• At least 8 years of driving experience (required by company’s liability insurance carrier).
• Capability to lift, push, or pull minimum of 25 pounds.
• Hold license, certificate, registration or permit issued by a governing board regulating a human service profession (except nursing, which requires 4 years licensed experience).
• Master’s degree in a human service area with one year of experience, or Bachelor’s degree in a human service area with two years of experience, or Bachelor’s degree in an area other than a human service field with four years of experience.