Part Time Service Coordinator

Overview

Resources for Seniors, Inc. is seeking a PART-TIME Service Coordinator to provide supportive services to clients at a senior housing complex in the Raleigh area.

The Service Coordinator, under the supervision of the Service Coordination Manager, assists seniors with supportive services which may be necessary to remain self-sufficient and live in their own community for as long as possible.

• Connecting seniors with appropriate community resources;
• Establishing links with other local agencies and service providers to offer wider variety of resources and programs to the senior adults in the community;
• Scheduling a diverse selection of health/wellness/educational programs at the apartment complex as needed;
• Attending continuing education sessions and other trainings/meetings as needed;
• Maintaining departmental, agency reports and other required administrative records on an ongoing basis;
• Performs other related duties as delegated by Service Coordination Manager.

• Four-year degree in a social science field/equivalent experience considered;
• Knowledge of services/resources available within the community for seniors and disabled adults;
• Advanced user in Microsoft computer applications (Word, Excel, Outlook, Power Point) and ability to manipulate other databases;
• Advanced knowledge of Medicare, Medicaid, and other benefits/entitlement programs is recommended;
• Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; ability to perform mathematical operations with fractions;
• Maintain the integrity of confidential employment, client, and business information;
• Excellent organizational and time management skills;
• ability to accurately record and deliver information, meet deadlines
• ability to maintain complete, organized, and accurate files for all assigned tasks and program areas
• balance priorities within and between assigned complexes
• extremely self-motivated and able to work independently
• Ability to effectively communicate;
• verbally and in writing with clients, property management, other professional staff, and the general public
• interact positively to the culture, traditions, lifestyles, language, and values of each individual, family, and community
• Recognize and respond immediately to crisis situations;
• Ability to remain professional, courteous and helpful at all times;
• Ability to use departmental equipment and materials;
• Knowledge and compliance of Resources for Seniors, Inc. policies and procedures;
• Attends all meetings and trainings as required by supervisor.

The physical demands represented here are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to exert physical effort in light to moderate work involving lifting up to 50lbs of force occasionally, and/or up to 20lbs of force frequently to move objects by carrying, pushing, and pulling (including daily transport of laptop/rolling bag);
• Ability to work effectively and cooperatively in an office environment;
• Normal routine involves potential exposure to animals/bug infestations, cigarette smoke, and other chemical and environmental hazards;
• While performing the duties of this job, the employee is regularly required to sit, verbally communicate or hear;
• The employee is occasionally required to walk, stand and reach with arms;
• Perform effectively in environments with frequent workload changes and competing demands.

This service coordination position is a part-time position (working approximately 20 hours per week).

Qualified applicants should submit their updated resume and cover letter to Human Resources at reception by Friday, February 20th at 5:00p.m.