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Temporary Mobile Crisis Management Qualified Professional

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Victorian Senior Care
Seasonal/Temporary position
Listed on 2026-01-07
Job specializations:
  • Healthcare
    Crisis Counselor, Community Health, Mental Health
Job Description & How to Apply Below

Temporary Mobile Crisis Management Qualified Professional

Join to apply for the Temporary Mobile Crisis Management Qualified Professional role at Victorian Senior Care
.

Mobile Crisis Management involves all support, services and treatments necessary to provide integrated crisis response, crisis stabilization interventions and crisis prevention activities. Mobile Crisis Management Services are available 24 hours a day, 365 days a year. Our crisis response provides timely evaluation, triage and access to acute mental health, developmental disability and/or substance abuse services. Additionally it provides treatment to ensure symptom and harm reduction and safely guides people in acute crisis to appropriate crisis stabilization and detoxification support/services.

These services include immediate telephone response to assess the crisis and determine the risk, mental status, medical stability and appropriate response.

  • Provide crisis response for recipients 24/7/365.
  • Provide immediate telephonic response to assess crisis and determine risk, mental status, medical stability and appropriate response; provide face‑to‑face response as needed.
  • Develop a Crisis Plan before discharge for recipients new to the public service system and/or make revisions to existing crisis plan components in Person‑Centered Plans, as appropriate.
  • Obtain authorization after the first 32 units of service are rendered for additional services.
  • Complete documentation of a daily full service note for each day/event service is provided. All documentation must be completed on the day the service is provided and completed in black ink only. Use of white‑out is not acceptable.
  • Coordinate movement across levels of care, directly to the person and the family and coordinate discharge planning and community re‑entry following hospitalization, residential services and other levels.
  • Monitor and manage the presenting psychiatric and/or addiction symptoms.
  • Provide linkage to appropriate services to include transportation if needed.
  • Forward documentation to designated staff in a timely manner as required.
  • Help maintain the self‑respect, personal dignity and physical safety of each recipient.
  • Work cooperatively with all other staff and relate favorably to recipients and families.
  • Attend all mandatory staff meetings and consumer conferences or give advance notice to the Mobile Crisis Management Director or designee as to reasons for inability to attend.
  • Receive supervision by the Mobile Crisis Management Director or designee.
  • Report any changes in consumer’s condition, family situation, or needs to the appropriate personnel.
  • Report any accident or incident to the Mobile Crisis Management Director or designee.
  • Report to Mobile Crisis Management Director or designee any suspected abuse, neglect or exploitation of recipients.
  • Be familiar with TA, Inc. policies and procedures including the securing of emergency services and the regulations concerning medication administration.
  • Be familiar with HIPAA regulations and abide by them.
  • Assure consumer’s rights are met and maintain consumer confidentiality at all times.
  • Operate office equipment as necessary, i.e. calculator, copier, computer, fax, etc.
  • Obtain and keep current all training required by the agency. Understand that failure to renew classes by their due date will result in being removed from the schedule.
  • Perform other duties as required by circumstances.

Qualifications:

  • Minimum of one (1) year’s experience in providing crisis management services in settings such as assertive outreach, assertive community treatment, emergency department or other 24/7 response services in emergent or urgent situations. References required.
  • Valid NC Driver’s License with at least 8 years of driving experience.
  • Ability to lift, push or pull a minimum of 25 pounds.
  • Holds license, certificate, registration or permit issued by a governing board regulating a human service profession (except nursing, which requires 4 years licensed experience). QP.
  • A Master’s prepared individual with a degree in a human service area with one year of experience working with individuals within disciplines after the degree.
  • A Bachelor’s prepared individual with degree in a human service area with two years of experience working with individuals with persons within disciplines after degree.
  • A Bachelor’s prepared individual with a degree in an area other than a human service field who has 4 years of experience.

Seniority level:
Mid‑Senior level.

Employment type:

Full‑time.

Job function:
Administrative.

Industries:
Hospitality.

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