Loan Portfolio Manager

CAHEC is a non‑profit community investment organization based in Raleigh, NC, dedicated to expanding access to affordable housing and creating life‑changing opportunities across the Southeast and Mid‑Atlantic. Our work spans housing and community development tax credit investments, loan programs, affordable housing development, property management services, and wellness and education initiatives for residents. Guided by a vision of thriving, vibrant communities, we strengthen neighborhoods through collaborative partnerships, innovative investments, and supportive services.

The Loan Portfolio Manager is responsible for managing and servicing CAHEC’s Community Capital Division’s loan portfolios, including affordable housing and new markets tax credits loans. The role maintains accurate loan records, reviews, analyses, and processes loan disbursements and payments, monitors compliance with loan terms, leads loan modifications and workouts, and ensures data integrity. The position works closely with lending, construction monitoring, and finance teams to support risk management, reporting, budgeting, fundraising, and compliance, serving as the subject‑matter expert for loan portfolio management software.

• Perform individual loan and portfolio asset‑management functions to identify and mitigate financial, performance, and compliance risks.
• Coordinate with internal and external customers to support the closing of loans and investments that meet annual deployment objectives.
• Perform loan servicing, collections, modifications, facilitate payoffs and release of collateral, and develop workouts as needed.
• Review, analyze, and coordinate closing and ongoing loan draw packages, prepare internal disbursement documentation, and coordinate with the Finance division to determine funding sources and facilitate disbursements.
• Ensure compliance with Community Development Financial Institution (CDFI) Fund program and funding source requirements.
• Collaborate with the division director to develop, implement, and maintain loan and investment policies and procedures.
• Assist with grant and funding applications, due diligence requests, and responses to other requests for information.
• Maintain borrower/investee and sponsor relationships while managing the portfolio within approved loan and investment policies.
• Perform investor, funder, board, and other reporting data collection and report production.
• Serve as the loan software expert and program administrator, leading system implementations, upgrades, and process improvements.
• Promote and demonstrate CAHEC’s mission, principles, and values through performance and interactions with internal staff and external partners.

Bachelor’s degree in real estate, finance, business, city planning, economics, or related field; or an equivalent combination of education and comparable work experience. Master’s Degree in real estate, finance, business, city planning, economics, or related field preferred.

Minimum five (5) years of progressively responsible lending experience in portfolio asset management, loan servicing, and operations or similar management. Community Development Financial Institution and affordable housing finance experience preferred.

General knowledge of multifamily and commercial real estate development, construction, corporate and partnership legal and taxation issues, multifamily and commercial real estate lending, and financial management principles, including specific requirements for tax‑credit financed properties. Ability to acquire general knowledge of community development financing tools and tax credits and to expand and apply this knowledge to CAHEC’s and its affiliates’ loan and investment programs and portfolios.

Experience with and intermediate to advanced knowledge of CDFIs and loan funds. Proven ability to navigate challenges, lead difficult conversations, and resolve conflicts with tact and diplomacy. Proven ability to manage multiple, concurrent priorities and adapt to changes to meet established timelines. Excellent written, verbal communication, negotiation, and…