Client Services Representative - Large Animal

Client Services Representative - Large Animal

3 days ago Be among the first 25 applicants

Client Services Representative needed to provide customer service to current clients, potential clients, and rDVMs, checking in clients, creating medical records, reviewing consent forms, and processing deposits and payments, processing referrals, managing multiple incoming phone lines while multitasking, and communicating effectively with clinical team members.

• Posting Number: PG195479TM
• Position Number: 19
  
  PLS
  05678
• Position Type:
  Temporary
• Is Time Limited:
  No
• Job City & State:
  Raleigh, NC
• Work Schedule:
  
  Monday - Friday (8am - 5 pm)
• Anticipated Hiring Range: $15 - $18/ hr
• Job Open Date: 09/23/2025

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
• Attend non-revenue generating sporting events for free.
• Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs.
• Disclaimer:
  Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

• High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
• General Knowledge of equine and farm animal species, breeds, common medical issues, and the anatomy and physiology terminology of these animals.
• Knowledge of Google Suite, email, and scanners.
• Excellent verbal and written communication skills.
• Strong organizational, multitasking, and customer service skills.
• Ability to interact professionally with clients, faculty, and staff in demanding situations.
• Ability to interpret VHC guidelines and client needs to determine emergencies.
• Ability to manage multiple phone lines while assisting in-person clients.
• Ability to lift up to 30 pounds, with or without reasonable accommodations.
• Emotional intelligence, ability to empathize and mentally process difficult cases.
• Previous client service experience in a veterinary emergency, ICU, or medical setting is preferred.

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact  to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at  or workatncstate.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.