UTS - Temporary Travel Program Associate at UNC Chapel Hill

UTS - Temporary Travel Program Associate at UNC Chapel Hill

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This individual will process expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures. Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers. Ensures that submissions are in compliance with University, State, and Federal policies.

• Position Number: 48SM19
• Posting Number: PG195685TM
• Position Type:
  Temporary
• Appointment Length: TBD (Time Limited: Yes)

Responds promptly and accurately to customers on policy and procedure questions. Communicates accurately and clearly to customers through both written and verbal response. Engages higher‑level staff or supervisor as needed to assist and respond to customers. Serves as a subject matter expert on policy and procedure. Maintains productive and collaborative work relationships with team members and customers.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well‑being.

What we offer:

• Health Insurance for Temporary Employees
• Enhance your career with LEAD courses
• Attend non‑revenue generating sporting events for free.

Attain work‑life balance with childcare discounts, wellness & recreation membership, and wellness programs that aim to build a thriving wolfpack community.

Disclaimer:
Perks and benefit eligibility is based on part‑time or full‑time employment status. Eligibility and employer‑sponsored plans can be found within each of the links offered.

• Minimum Years of
  
  Experience:
  
  1
• Minimum Years of Education After High School: 2

• Ability to interpret and enforce policy requirements; strong customer service through both written and verbal communication.
• Must have full working knowledge of the Concur Travel System and the Web Travel System and demonstrate/explain use of the system to customers.

• At least 2-3 years of customer service experience in an administrative setting plus detail‑oriented.
• Ability to identify process errors and streamline escalation as necessary.
• Experience with expense report submissions for accurate documentation and information requirements.
• Knowledge of university, state, and federal policies for compliance purposes.

Anticipated hiring range: $20.00 hourly. Job open date: 01/05/2026.

Work schedule:

Monday–Friday, 40 hours/week (remote).

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability‑related accommodations in the application and interview process are welcome to contact 919‑513‑0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515‑2135 or workatncstate. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date to meet qualifications and receive credit. NC State University participates in E‑Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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