Enterprise Customer Engineer
Listed on 2026-01-19
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Engineering
Systems Engineer
Nokia of America Corporation, Enterprise Customer Engineer (Multiple Positions), Raleigh, NC. Qualifications
Must have a Bachelor’s degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 5 years of post-bachelor’s progressive related work experience; OR a Master’s degree or foreign equivalent in Electrical Engineering, Computer Engineering, Computer Science, or a related field, and 3 years of related work experience.
Of the required experience, must have 3 years of experience with the following:
- Access technologies including GPON (Gigabyte Passive Optical Network) and XGS-PON (10 Gigabit Symmetrical);
- SDAN (Software Defined Access Network), both management platform and OLTs;
- Layer 2 and Layer3 protocols;
- Develop configuration templates for software, hardware configuration templates, IP addressing, VLAN, Capacity, and QoS plans; and,
- Network engineering, network design, and network integration.
Domestic travel up to 15% required.
Employer will accept any suitable combination of experience of education, training or experience.
TO APPLY:Email CV to with Job Code NC in subject line.
If offered employment, must have legal right to work in the U.S. EOE. Nokia of America Corporation offers a comprehensive compensation and benefits package:
Responsibilities- Design, upgrade, and migrate Access Networks for Nokia customers, using Network Management systems, including the latest technologies.
- Engage and interact with customers in both pre and post-sales support activities, providing assistance for new equipment and new software releases.
- Analyze, test, troubleshoot, and evaluate existing network systems, such as cloud networks, servers, and other data communications networks.
- Perform network maintenance to ensure networks operate correctly with minimal interruption.
- Resolve computer network problems. Document network-related activities or tasks.
- Drive technical knowledge transfer and network design recommendations to Nokia customers on our products and solutions and our new releases, as well as provide ad-hoc training and support on the provisioning and operations of the Access network.
- Develop configuration playbooks and validate existing playbooks with new software releases.
- Provide measurable input into new products, processes, standards or operational plans in support of business strategies.
- Analyze, develop and implement concepts and solutions as a subject matter expert. #LI-DNI
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