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Epic Principal Trainer

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: RADgov Inc.
Full Time position
Listed on 2026-01-28
Job specializations:
  • Education / Teaching
    IT Trainer / ICT Teacher, Academic, Adult Education, Faculty
Job Description & How to Apply Below

Please provide the candidates Epic certification number and date when it was completed

Client is seeking an experienced Epic certified Principle trainer in Resolute HB & PB to lead the development, delivery, and maintenance of role-based training programs and training environments (MST) across our Epic ecosystem.

Required Epic Certifications (must be current at time of hire)
  • Resolute Hospital Billing Curriculum Certification
  • Resolute Professional Billing Curriculum Certification
  • TED
    105 – Training Wheels Behind the Scenes Certification
  • TED
    300 – Training Environment Build Certification

Design, develop, and maintain role-based training content for Epic using Microsoft Office and other tools.

Build comprehensive instructional materials and classroom exercises; maintain related policy and procedure documentation.

Incorporate stakeholder feedback to continuously improve training programs and administration processes.

Learn new Epic content areas; consult with subject matter experts to ensure accuracy and relevance.

Assist with building, refreshing, and testing MST training environments; validate workflows and roles.

Provide environmental support, troubleshooting, and coordination with technical teams.

Delivery & Facilitation
  • Co-facilitate classroom instruction with other trainers; assist learners during hands-on exercises.
  • Prepare lessons, print materials, and set up rooms/environments prior to sessions.
  • Present information clearly—both verbally and in writing—to diverse audiences.
  • Follow up with trainees outside the classroom and offer additional support.
  • Serve as an expert educator to state staff.
  • Train-the-trainer: credential and coach additional classroom trainers as needed.
  • Teach technical topics to staff and end users when required.
Planning & Administration
  • Manage application assignments by prioritizing work, creating schedules, and adhering to timelines.
  • Support curriculum and training development for third-party applications as needed.
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