Dental Front Desk Lead and Treatment Coordinator

Overview

At Stansell Dentistry Associates, we are committed to providing exceptional dental care with a warm, welcoming environment. Our team is dedicated to patient satisfaction and clinical excellence. We are seeking a motivated and experienced Dental Front Desk Lead & Treatment Coordinator to join our team and help us deliver outstanding service.

• Oversee daily front desk operations, including patient check-in/out, billing, and appointment scheduling.
• Greet patients with professionalism and warmth.
• Present and explain treatment plans to patients, addressing questions and concerns.
• Coordinate treatment schedules between patients and clinical team.
• Manage treatment case acceptance and financial arrangements.
• Train, mentor, and supervise front desk staff.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Collaborate with the dental team to ensure excellent patient care and service.
• Promote a positive team environment and uphold the practice’s standards and policies.

• Minimum of 2-3 years experience in a dental front office or treatment coordinator role.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Knowledge of dental insurance, billing, and treatment planning.
• Proficiency in dental practice management software.
• Ability to handle sensitive situations with professionalism and compassion.

• Competitive salary commensurate with experience.
• Health insurance reimbursement.
• Paid time off and holidays.
• Opportunities for professional development and growth.