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HelpDesk/Support Account Manager Technical Support Customer Success Mgr./ CSM

Activation & Adoption Specialist - SaaS Legal Tech

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Litera
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Account Manager, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading legal tech company in Raleigh is seeking a Customer Activation & Adoption Specialist to drive product activation and ensure successful usage of solutions across customer accounts. You will engage dormant customers, navigate deployment hurdles, and facilitate product adoption to enhance value realization. The ideal candidate will have strong communication skills, comfort with CRM tools, and experience in customer success or account management.

A comprehensive benefits package and career growth opportunities await you.
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