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Customer Service Rep Bilingual

Retrieval CX Specialist II - Expert Client Support

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Datavant
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A leading healthcare data platform company is seeking a Customer Experience Representative II to resolve complex inquiries and deliver excellent service. Candidates should have over 4 years of customer service experience and 2 years in a call center. Responsibilities include responding to inquiries, maintaining professionalism under stress, and contributing to process improvements. This role demands strong communication skills and the ability to handle escalated customer issues.
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