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HelpDesk/Support Customer Service Rep Customer Success Mgr./ CSM

Resident Care & Billing Specialist

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Groove Technology Solutions
Full Time position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below
A leading hospitality tech company in Raleigh is seeking a Customer Care Advocate to serve as a key contact for customer inquiries and support. The role involves responding to billing and service agreement questions, managing open cases through CRM, and supporting portfolio transitions. Ideal candidates should have at least 2 years of experience in customer support and possess strong communication skills.

The company offers a starting compensation of $17/hr and wellness perks, contributing to a vibrant and innovative work culture.
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