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Customer Success Mgr./ CSM HelpDesk/Support

Member Success Specialist, Family Accounts

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: IXL Learning
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading EdTech company in Raleigh, NC, is seeking a Membership Specialist to provide exceptional service to customers. The role involves supporting current and prospective members through various communication channels, processing payments, and collaborating with technical teams to improve services. Ideal candidates must hold a Bachelor’s degree, have at least one year of experience in customer service, and possess strong communication and problem-solving skills.

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