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Customer Success Manager - Hybrid; B2B, Mid-Market

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Relay
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager - Hybrid (B2B, Mid-Market)
Join a dynamic and innovative tech startup that is transforming communication for frontline workers. As a Customer Success Manager, you will play a critical role in enhancing customer experiences and driving product adoption. This position offers the opportunity to work in a hybrid environment, balancing in-office collaboration with remote flexibility. You will manage a diverse portfolio of B2B clients, ensuring they receive exceptional support and guidance.

With a strong focus on relationship-building and proactive problem-solving, you will help shape the future of a groundbreaking communication solution. If you're passionate about customer success and thrive in a fast-paced environment, this is the perfect opportunity for you.
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