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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Bilingual

Customer Experience Specialist: DTC & Wholesale

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Murphy's Naturals, Inc.
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A consumer goods company in North Carolina is seeking a Customer Experience Representative to enhance the customer journey for both direct and wholesale clients. This role involves managing inquiries, resolving order issues, and analyzing customer feedback to drive continuous improvement. Candidates should have over 3 years of customer service experience, proficiency in ERP systems, and strong analytical skills. This position offers an opportunity to work collaboratively in a fast-paced environment focused on customer satisfaction.
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