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Customer Success Mgr./ CSM HelpDesk/Support Client Relationship Manager Technical Support

Senior B2B Customer Success Manager - Hybrid

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Relay
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A dynamic tech startup based in Raleigh, NC, is seeking a Customer Success Manager to help guide B2B customers through their journey with the product. This hybrid role requires exceptional organization and communication skills, along with at least 5 years of experience in Customer Success Management. The role involves managing relationships, onboarding new clients, and driving upsell opportunities. Relay offers extensive health benefits, generous paid time off, and a supportive work culture where collaboration is key.
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Position Requirements
10+ Years work experience
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