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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Technical Support

Customer Experience Specialist: DTC & Wholesale

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Murphy's Naturals, Inc.
Full Time position
Listed on 2026-01-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A prominent consumer goods company is seeking a Customer Experience Representative in Raleigh, NC. This role requires 3+ years of experience in customer service, focusing on both direct-to-consumer and wholesale customers. The ideal candidate should have a strong background in e-commerce, excellent communication skills, and familiarity with tools like Net Suite and Shopify. Responsibilities include resolving customer issues, managing inquiries, and maintaining records to enhance customer satisfaction and operational efficiency.
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