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Customer Service Rep Customer Success Mgr./ CSM Bilingual

Member Experience Champion

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Civic Federal Credit Union
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial organization in Raleigh, NC is looking for a Member Experience Representative to enhance customer service by engaging with members through various channels. The role involves addressing inquiries, promoting products, and ensuring member satisfaction. Candidates should have 1-3 years of experience in customer service or a Bachelor's degree, alongside strong communication skills. Team orientation and the ability to manage priorities in a fast-paced environment are essential.

A supportive workplace offering growth opportunities awaits you.
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