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Customer Service Rep Bilingual

Hybrid HR Service Center Associate — Front‑Line Support

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: First Citizens Bank
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A financial services institution is seeking an HR Service Center Associate Experience Representative to provide essential front-line support for HR inquiries. This hybrid role involves managing inquiries via phone and a support portal, assisting with HR-related transactions, and ensuring compliance with policies. Candidates should possess a relevant degree and customer service experience. Strong communication skills and the ability to multitask effectively are crucial in this dynamic environment.
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Position Requirements
10+ Years work experience
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