Part Time - Branch

Part Time - Branch – Raleigh, NC

Join our team for the Part Time - Branch role  are seeking motivated individuals who uphold the credit union philosophy of “People Helping People.”

To provide exemplary member service through all delivery channels, handle functions such as cash box management, account opening and maintenance, phone inquiries, safe deposit boxes, and other services as needed.

• Handle establishment of new membership, open all accounts, and process changes in accounts.
• Educate members on available services and make recommendations based on their needs.
• Key all required transactions into the Margo system and balance the cash drawer with accuracy.
• Balance the vault, ATM, TCD, and coin sorter.
• Operate drive‑thru window as needed.
• Keep daily and monthly records of reports: vault control, returned checks, Visa gift cards, theme park tickets, forgeries, and coin sorter.
• Prepare, order, and verify cash delivery and shipment once a week.
• Assist members with account problems, checking reconciliations, or errors in transactions.
• Grant subsequent advances on existing credit cards, open lines, and home equity lines of credit—consulting with an approving officer prior to advance.
• Answer phone, file paperwork, scan documents into Image System, and perform other clerical duties as needed.
• May begin training in other areas of branch operations as needed.
• Other duties as assigned.

• High level of self‑control, self‑confidence, basic mathematical skills, organizational and communication skills, positive attitude, and neat appearance.
• Fast‑paced environment – must use sound judgment when making decisions and work well under pressure.
• Willing to engage in ongoing training and professional development.
• Basic computer skills.
• Attendance in accordance with assigned schedule is required.
• Fluent English speaking ability.
• Cooperate and collaborate with co‑workers.
• Cordial in all interactions with members and co‑workers.
• Adhere to the work schedule and attendance policy established by manager.

Office setting with physical proximity to other employees. Some background noise from other employees, copy machine, and telephone.

Uses hands and fingers to lift telephone receiver, press keys on adding machine, and computer keyboard. Sits 80%, stands 10%, walks 10%. Must communicate clearly, listen intently, visual acuity necessary. May order supplies, maintain manual cash drawer, climb stairs, lift 5 pounds. Must comprehend and carry out verbal and written instructions.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.