Engagement Specialist

Bolton & Menk has an exciting opportunity for a Engagement Specialist to join our team in Raleigh. As a Top Workplace, this is a fantastic chance to work with a talented team of professionals and make a lasting impact on the communities we serve. With over 75 years of experience, Bolton & Menk specializes in providing community design and engineering solutions across the Southeast, Midwest, and beyond.

• Coordinates directly with Engagement Designers, Engagement Managers, Project Managers, and Clients to create and plan written content for public projects through multiple channels
• Plan and staff community meetings, including in-person events, virtual events, pop‑ups, and focus groups
• Draft event summaries and other engagement reports
• Prepare written communication materials, including content for websites, flyers, newsletters, social media posts, fact sheets, e‑blasts, and postcards
• Manage and respond to project inquiries through a hotline or email
• Maintains engagement and inquiry logs
• Analyze and summarize engagement data, including comments, survey responses, or other feedback received at events
• Coordinates the printing of designed deliverables
• Travel to facilities and other related locations as necessary to place collateral or attend events. Some night and weekend event attendance will be required.
• Ability to multi‑task multiple projects while meeting deadlines and quality standard

• Bachelor's degree in communications, marketing, journalism, or related field from an accredited College or University
• One or more years’ experience in writing marketing communications such as press releases, newsletters, infographics, email, website content, and social media preferred or equivalent combination of education and experience
• Skilled in plain language, which includes making technical content plain for the public
• Excellent customer service
• Experience in event planning preferred "formatting": "...