Sr Product Mgr

Position: Sr Product Mgr I
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Job Summary:

The Senior Product Manager I will own a product or one or more product features within a complex product. He/she will be responsible for developing a commercially successful product strategy and lead project execution with minimal guidance that is based on qualitative and quantitative customer understanding. He/she will develop strong technology relationships looking for ways to address customer needs and will be seen as a critical stakeholder for feedback on new feature ideas.

He/she will informally coach more junior PMs and interview and recruit new PM candidates.
Responsibilities:  Customer Focus  
• Gathers, evaluates and has a solid understanding of customer use cases.  
• Maintains close contact with customers to gain a sense for where the market is heading given multiple considerations.  
• Creates processes that are adept at recognizing customer needs.  
• Aligns/coaches the team to ensure customer needs are met.  
• Understands competitors and regulatory environment.  
• Segments markets and understands needs of those sub-segments in greater detail.
Data-Driven Decision-Making & Analysis  
• Leverages metrics to track progress on customer needs and ensures that product efforts move those metrics.  
• Is proficient at pulling and accessing data from multiple sources, and managing through data ambiguity.  
• Considers various options to balance complex conflicting priorities.  
• Identifies the most important data to consider and sets KPIs, priorities and dashboards.  
• Develops multiple hypothesis-driven product evaluation strategies, including AB testing for interactive products, and assesses the expected efficacy of each.  
• Is comfortable to take an analytical, data-driven approach for situations where rigorous data sets are unavailable.
Go to Market & Product Marketing Lifecycle  
• Develops clear go to market launch plans through coordinated development with external customer facing teams such as marketing and sales.  
• Drafts PR, marketing and sales collateral.  
• Develops or supports pricing strategy, if applicable.  
• Is independently accountable for portions of launch and strategy execution as assigned.  
• Drives process and external communication for products that will be sunsetted, including plan for migrating customers.  
• Supports and participates in business strategic planning, contributing to sales and business development strategy.
Product Delivery & Development Lifecycle  
• Has a thorough understanding of the broader product experience and uses this knowledge to develop comprehensive prototypes.  
• Drives key end-to-end lifecycle components, from planning to release.  
• Has a thorough understanding of the company's SDLC processes, including agile processes.  
• Helps drive solutions for complicated design challenges.  
• Writes clear requirements for complex features or products and is responsive to requests for clarifications.  
• Manages product without direct supervision, involving manager or other senior leaders only when appropriate.
Strategy & Commercial Acumen  
• Develops product vision and roadmap plan aligned with business strategy and communicates across all critical stakeholders.  
• Understands and communicates the need to show a return on investment and prepares an operating budget for the product.  
• Uses knowledge of competitors to inform product decisions and roadmaps.  
• Writes or supports business cases for investment.  
• Understands how to use data to drive commercial decisions and growth opportunities for the product.
Technical Skills  
• Understands company technology stack at a high level, for the broader product.  
• Utilizes or extend the company's platform and underlying technologies to create new product features.  
• Speaks knowledgably with tech and data counterparts about development approaches in consideration.  
• Learns about new technologies to support new product development efforts.  
• Is comfortable analyzing data using existing software packages (e.g. Excel).

Competencies:

Personal Capability  Practices Self-Development  
• Takes ownership of own development and career  
• Initiates regular conversations with manager, coach or mentor…