Chief Operating Officer

🚀 Chief Operating Officer (COO) — Vasquez Law Firm, PLLC

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Location:

North Carolina

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Employment Type:

Full-Time | Executive Leadership

💰 Compensation: $150,000 – $200,000 base salary + Performance-Based Bonus (up to 15%)

🔹 Are you a high-level operations executive looking for a leadership role where you can make an immediate impact?

🔹 Do you have a proven track record in scaling businesses, optimizing call centers, and driving operational efficiency?

🔹 Are you ready to step into a role where your expertise directly fuels revenue growth and innovation?

If so, we want to hear from you. Vasquez Law Firm (VLF) is searching for a powerhouse COO—a strategic, results-oriented executive who will take our multi-million-dollar firm to the next level.

🌟 About Vasquez Law Firm

VLF isn’t just another law firm—we are a business-first, tech-driven legal powerhouse. With multiple practice areas, an aggressive growth trajectory, and a commitment to operational excellence, we’re revolutionizing how law firms operate.

We don’t just practice law. We run an efficient, client-focused enterprise, leveraging automation, AI, and data-driven decision-making to scale.

We’re looking for a COO from a high-growth business background—someone who has scaled operations, optimized call centers, and mastered vendor management at a high level.

• Full Ownership of Operations — Lead, scale, and optimize all day-to-day business functions, sales, client intake, and case management
• Call Center & Sales Optimization — Oversee high-volume intake and outbound sales teams, ensuring maximum conversion, client retention, and profitability
• Vendor & Contract Negotiation — Manage third-party vendors, streamline costs, and optimize service delivery
• Data-Driven Strategy & Automation — Implement performance metrics, dashboards, and automation (Clio, Neos, GHL, Docketwise, Power BI) to improve efficiency
• Process Optimization & Scalability — Standardize and implement best-in-class operations methodologies (Lean Six Sigma, KPI tracking, AI integrations, automation)
• Cross-Functional Leadership — Work directly with finance, marketing, and sales teams to drive revenue growth and improve business outcomes
• Lead & Develop High-Performance Teams — Mentor senior managers, enhance operational efficiency, and create a culture of accountability and results

• 10+ years of executive leadership experience in multi-location, high-growth businesses
• Proven expertise in call center leadership, operations scaling, and vendor management
• Experience in Fortune 500 or high-revenue organizations ($50M+ preferred)
• Ability to drive profitability, reduce operational inefficiencies, and optimize sales conversion metrics
• Tech-driven mindset with experience in AI, automation, and CRM integrations
• Strong financial and operational acumen—capable of managing budgets, forecasting, and strategic planning
• Bilingual (English/Spanish) preferred, but not required

• Base Salary: $150,000 – $200,000 (DOE)
• Performance-Based Bonus (up to 15%) tied to:
  • Revenue Growth — Direct contribution to increasing firm revenue
  • Call Center Performance — Improving conversion rates and lead generation
  • Operational Efficiency — Reducing costs and improving profitability margins
  • Process & Cost Improvements — Implementing scalable, long-term solutions

💡 Long-term incentives (equity/profit-sharing) may be considered for the right candidate.

• Own the Strategy:
  You won’t just execute—you’ll build, lead, and redefine our operational structure.
• Scale a Fast-Growing Firm:
  We’re in hypergrowth mode—come be the architect of our future.
• Leverage Cutting-Edge Tech:
  We invest in AI, automation, and CRM platforms to work smarter, not harder.
• Work with a High-Performing Leadership Team:
  You’ll collaborate directly with a CEO who values innovation and strategic execution.
• Competitive Pay + Performance-Based Bonuses:
  Your success is directly rewarded.

• Are you ready to lead one of the fastest-growing legal businesses?
• Do you thrive in high-growth environments with a business-first mindset?
• Can you drive efficiency, profitability, and innovation at scale?

🚀 Let’s talk. Apply now