Senior Growth Operations Analyst

Senior Growth Operations Analyst

Full Time | Remote

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor‑made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

We are looking for a Senior Growth Operations Analyst ready to take us to the next level! If you have experience in market research, business development intelligence within the public sector vertical and are looking for your next career move, apply now!

The Senior Growth Operations Analyst serves as a strategic partner and subject matter expert supporting the Revenue Operating Portfolio, with a focus on state and local government markets. This role combines deep public sector expertise with hands‑on research, planning support, and business development intelligence to drive proactive opportunity pursuit. The Senior Analyst also plays a key role in mentoring junior analysts and contributing to team development.

This position will be full‑time and remote.

This position does not offer employment sponsorship. All candidates must be eligible to work without need for sponsorship by employer.

• Lead market research initiatives to identify trends, competitive dynamics, and emerging opportunities within state and local government markets
• Develop and maintain comprehensive competitive intelligence profiles, tracking competitor positioning, wins/losses, and strategic moves across public sector accounts
• Conduct in‑depth research on prospective state and local government clients, including organizational priorities, political landscape, key decision‑makers, budget cycles, and procurement patterns
• Lead intelligence gathering for strategic accounts, synthesizing insights and presenting actionable recommendations to leadership
• Monitor legislative and regulatory developments that may impact public sector opportunities

• Partner with division leaders and account managers to develop comprehensive account strategies and opportunity assessments, providing strategic recommendations based on market analysis
• Evaluate and qualify cooperative contract, IDIQ, and task order opportunities, advising on pursuit viability and competitive positioning
• Lead capture planning efforts by compiling and analyzing background on requirements, incumbents, and potential partnering firms
• Develop strategic recommendations for market entry, expansion, and positioning within state and local government sectors
• Identify and assess partnership and teaming opportunities to strengthen competitive positioning

• Manage the competitive intelligence repository, ensuring quality, relevance, and timely distribution of insights
• Lead development of pursuit content, sales collateral, and thought leadership materials
• Maintain pipeline data integrity and develop performance reporting and dashboards

• Develop and deliver training on public sector markets, procurement processes, and competitive intelligence best practices
• Review and provide feedback on junior analyst deliverables to ensure quality and accuracy
• Contribute to continuous improvement of team processes, tools, and methodologies

Required:

• 5-8 years of experience in research, business development, sales operations, or a related analytical role
• Demonstrated experience working with state and/or local government clients or markets required
• Strong understanding of public sector procurement processes, budget cycles, and decision‑making structures
• Experience in government contracting or professional services strongly preferred
• Proven ability to synthesize complex information and translate insights into strategic recommendations
• Experience mentoring, training, or leading junior team members
• Proficiency with CRM…