Client Manager, Health
Listed on 2026-01-26
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Business
Business Development, Client Relationship Manager
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Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA.
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
As a Client Manager on our Employee Health & Benefits team, you will focus on delivering exceptional client service and managing client accounts effectively. You will resolve complex issues related to claims, billing, and eligibility while keeping benefits consultants informed. Your insights in market strategy and requests for benchmarking data will help shape our approach. You will lead the marketing process by gathering RFP documents and exploring negotiation opportunities.
Additionally, you will drive carrier negotiations and oversee technology implementations to ensure a seamless client experience. Your skills in preparing presentations, developing meeting agendas, and coordinating plan documents will be essential as you guide clients through the enrollment process. Collaboration with compliance resources will ensure adherence to regulations. Your confidence in driving client strategy and engaging with decision-makers will be key.
Ultimately, your commitment to outstanding client service and strategic initiatives will significantly enhance our client experience.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Bachelor's degree or equivalent work experience required
- A minimum three years of Benefits/HR experience required
- Working knowledge of risk management techniques, including Employee Health and Benefits markets and marketing techniques
- Deep understanding of various funding mechanisms and ability to share knowledge with a variety of stakeholders
- Advanced knowledge of Microsoft Outlook, Word, Excel and Power Point
- Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
- 3-6 years of experience in insurance broker space desired
- Life & Health License or ability to obtain within 90 days
Valuable Benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work – a minimum of 3 day in office
- Charitable contribution match programs
- Stock purchase opportunities
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