Maintenance Coordinator

Join to apply for the Maintenance Coordinator role at Penske Truck Leasing
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Work Location:

2824 Spring Forest Rd, Raleigh, NC 27604.

The Penske Maintenance Coordinator position focuses on managing inventory and administrative processes of the branch(es) that support maintenance operational efficiency, effectiveness, customer satisfaction, and profitability.

• Full oversight of inventory productivity at the branch(es) for timely service support while mitigating risk of inventory loss.
• Maintain optimal inventory levels through ordering parts according to sourcing procedure, ensuring suppliers deliver purchases defect‑free and on‑time by partnering with Centralized Parts Ordering daily.
• Receive and store parts in an organized, easily accessible manner; update Parts Net promptly and perform frequent inventory cycle counts.
• Manage new & used battery inventory and ensure tires are on hand in right quantity and specifications in an organized manner.
• Ensure warranty items are shipped and received on time, and follow up on returns and warranty‑grams in partnership with the warranty department.
• Partner with Customer Service Coordinator to schedule repairs as parts become available.
• Vendor support and accountability & ensuring payments are processed correctly.

• Perform process analyses and reviews in areas such as inventory, maintenance profitability, warranty campaigns, cycle counts, RO reviews, and other areas; investigate and recommend solutions for risks to profitability.
• Use systems such as Service Net or AS400 to understand operational dynamics for problem solving and process improvement.

• Support the branch financial manager by providing guidance and information that contributes to branch performance and profitability.
• Handle projects and tasks assigned by Branch Financial Manager and District Financial Manager.

• High school diploma or equivalent required; degree preferred.
• Interpersonal and relationship‑building skills with an ability to collaborate with branch team members.
• Competent written and verbal communication skills.
• 2+ years of experience in customer service and operations required.
• 2+ years working in service and parts department preferred.
• Agile and quick learner, enjoys collaborative projects and continuous education.
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary, work the required schedule, travel to the specific location, complete Penske employment application, submit to background investigation (including past employment, education, and criminal history) and drug screening are required.

• Physical and mental demands described here are representative of those that must be met by an associate to successfully perform essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit; frequently required to use hands to touch, handle, and feel, and to reach with hands and arms; occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.