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CRM System

Senior CX Programs Lead — Drive End-to-End Customer Journeys

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Collibra Inc.
Full Time position
Listed on 2026-01-16
Job specializations:
  • Business
    CRM System
Job Description & How to Apply Below
A leading technology company is looking for a Sr Customer Experience Advisor in Raleigh. This hybrid role focuses on optimizing customer engagement and retention through critical experience programs. Responsibilities include identifying issues in the customer journey and collaborating across teams to implement improvements. Candidates should have 3-5 years in program management and strong skills in communication and data analysis. This position offers competitive compensation and various benefits.
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Position Requirements
10+ Years work experience
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