Executive Assistant

At Catapult, we are assisting our member, Transitions Life Care, in their search for an Executive Assistant.

Celebrating life since 1979, Transitions Life Care was founded as Hospice of Wake County in 1979 and provides physical, emotional and spiritual care to those living with an advanced illness, their caregivers and those who have lost a loved one.

Our services include hospice care, palliative care, pediatric hospice and palliative care, caregiver support, and grief counseling. Services are provided regardless of age, race, religion or financial circumstances.

Our service area includes eastern Chatham, Durham, Franklin, Harnett, Johnston, Orange, Granville, and Wake counties. Guided by community-based boards of directors and supported by a dedicated professional staff, our goal is to provide compassionate hospice care that allows patients to enjoy every moment of their lives to the fullest.

Mission Statement

To care for individuals and families with compassion, support, and expertise as they navigate the end of life or life-changing illness.

Core Values

Commitment, Compassion, Respect and Teamwork

Job Summary

This is a full-time professional position providing key administrative and operational support to the CEO with additional support to the CMO and COO.

Responsibilities

• Provide high level administrative support to the CEO and serve as a key point of contact with internal and external stakeholders.
• Develop and maintain calendars for CEO including but not limited to scheduling of appointments and meetings, managing and coordinating meetings, arranging for meeting space, and event planning.
• Determine priority of matters of attention for the CEO; redirect matters to staff to handle, or handle matters personally, as appropriate.
• Serve as a liaison to the Board of Directors, scheduling, planning and managing meetings and orientation for BOD and Board Committees as well as other administrative duties. Responsible for Board personnel files.
• Keep the CEO advised of time-sensitive and priority issues, ensuring appropriate follow-up.
• Maintain confidential and sensitive information.
• Schedule Executive and leadership meetings; assist in the preparation and distribution of meeting agendas and materials. Ensure meeting rooms are set up to meet the needs of the attendees.
• Assist with recruitment efforts, interviews and hiring of executive team staff.
• Develop, organize and maintain files (as well as agency files) and resource materials.
• Prepare presentations and documents for meetings, draft written materials for CEO.
• Screen calls, voice mail, prioritize and process mail/email for CEO.
• Coordinate travel and accommodations for CEO.
• Coordinate special projects and reports and provide research as requested by CEO.
• Perform other duties as assigned by supervisor.

Expectations

• TL Core Values are exemplified in all interactions with internal and external customers.
• Adhere to TL policies, procedures and guidelines.
• Adhere to National and State Regulations.
• Adhere to NHPCO Ethical Practices.
• Maintain confidentiality at all times.
• Maintain a positive attitude and professional demeanor.

Requirements

• At least 5 years of executive level experience required.
• Must possess exceptional communication skills.
• Must possess excellent organizational skills and writing skills.
• Detail oriented and ability to multitask.
• Ability to handle confidential information.
• May be required to sit at a computer monitor and use repetitive motion techniques for prolonged periods of time.
• Must have sensory abilities to complete communication and documentation requirements of the job.
• May be required to lift up to 30 pounds.
• Proficiency in Microsoft Teams, Outlook, Excel, Word, PowerPoint and OnBoard (preferred).
• Master necessary TL agency software programs.