Senior Executive Assistant to Chief Risk Officer; CRO

General information

# 21492

Remote? No

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

This role is onsite daily in our Charlotte, NC office.

• Manage the CRO’s calendar, schedule meetings, coordinate appointments, and arrange travel logistics.
• Prepare, review, and edit correspondence, presentations, reports, and other documents for the CRO.
• Organize and coordinate meetings, including Risk Committee meetings, board presentations, and cross-functional sessions; prepare agendas, take minutes, and track action items.
• Screen and prioritize incoming communications, responding on behalf of the CRO as appropriate.
• Maintain confidential files and records related to risk management, compliance, and regulatory matters.
• Assist with the preparation and submission of regulatory filings and documentation.
• Coordinate with other executive assistants and departments to ensure seamless communication and workflow.
• Support special projects and initiatives led by the CRO, including risk assessments, audits, and strategic planning.
• Monitor deadlines and follow up on outstanding items to ensure timely completion.
• Handle sensitive information with the highest degree of integrity and confidentiality.
• May produce expense reports for department.
• May process invoices for payment.
• Miscellaneous duties as assigned.

• Bachelor’s degree preferred; relevant experience may be considered in lieu of degree.
• 5+ years of experience as an executive assistant, preferably in financial services or a regulated industry.
• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual meeting platforms.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and work under pressure.
• High level of professionalism, discretion, and judgment.
• Strong organizational and time-management skills.
• Familiarity with risk management, compliance, or regulatory environments is a plus.

• Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
• Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back‑up child and adult/elder day care program and childcare discounts.
• Work-Life Integration: other benefits including Life Matters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Ally Financial is a customer‑centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial‑services provider to our consumer, commercial, and corporate customers. For more information, visit

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age,…