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Part-Time Receptionist

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Insight Global
Part Time position
Listed on 2026-01-24
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant, Customer Service Rep, Bilingual
Job Description & How to Apply Below

Overview

We’re seeking a polished, friendly professional to run our reception desk: answer/transfer calls (Yealink VOIP), greet visitors, and log/distribute Fed Ex/UPS/USPS mail. Light data entry and basic Microsoft 365 (Word/Excel/Outlook) tasks as assigned. Training provided. On-site role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Responsibilities
  • Answer and transfer calls on a Yealink VOIP system.
  • Greet visitors and manage front-desk interactions professionally.
  • Log and distribute mail (Fed Ex/UPS/USPS) and perform light mail duties.
  • Perform light data entry and basic tasks in Microsoft 365 (Word/Excel/Outlook) as assigned.
  • Maintain discretion with visitor information and internal communications.
Qualifications
  • Prior reception/front-desk or administrative experience.
  • Professional presence with a warm, welcoming demeanor; polished verbal communication and phone etiquette.
  • Customer service mindset with a strong first impression when greeting visitors.
  • Proficiency with Microsoft 365 (Outlook, Word, Excel) for email, documents, and basic tracking.
  • Detail-oriented and reliable with accurate logging of packages/mail and familiarity with basic mail/courier workflows (Fed Ex/UPS/USPS).
  • Comfort at a front desk: answering, screening, and transferring calls to the proper person/department.
  • Willingness to learn and ability to complete structured training and follow standard operating procedures.
  • Discretion with visitor information, mail, and internal communications; experience with multi-line VOIP phones (Yealink experience a plus).
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